Written by Jennifer Hulbert Monday, 24 October 2011 17:37
Checking for ASE Technicians on Staff
By Jennifer Hulbert
When you need to go and get your car fixed, who do you trust? Mechanics have gotten a bad rap over the years, because there are a few bad apples that have spoiled the bushel. You do have to keep in mind that not all mechanics are bad, but do you go to a small mechanic's shop where you can get to know the people or do you turn to a large service center with lots of technicians? No matter where you decide to go, you can check on the backgrounds of the people who will be in your engine. A background check won't guarantee you get a superb repair person, but it will certify that you have someone trained to handle your engine.
A lot of different shops, whether they are big or small, will take the certificates or diplomas of their employees and frame them. The certificates could be from specific programs they have taken, whether it is a course on diesel engines or electronics. There are diplomas available for technicians who choose to go in to a two year program or even a four year program from a specialized technical school.
If there aren't any framed diplomas on the wall, feel free to ask the person working the front counter or the one who answers the phone about the background of the mechanics they employ. If they don't know the answer right away, they should be able to take a message and call you back with the information shortly. Mechanics need schooling in order to become ASE certified, so whoever the owner is or the person in charge of hiring will know exactly who and when the certification took place for each employee.
If there is a place that you call and ask and they can't tell you if anybody is certified, then it might be best to keep looking. The larger shops will contain ASE certified technicians and the smaller shops will also hire them. Having ASE technicians guarantees the customer that they have knowledge and training about all types of vehicles and will be able to make your repair, tune up or whatever else that brings you to their shop correctly. You can search and call around to big and small facilities until you find one that has the right certified employees to meet your standards. It's OK to pick and choose where you service your vehicle.
Service Plus Automotive is a family owned business since 1991. We are focused on providing the best possible customer service experience when servicing or repairing a customers vehicle. We strongly believe in customer education and regularly show the customer what needs repairing. We are very involved in various community activities and believe in giving back to the community who has supported us for almost 20 years. For more information, go to http://serviceplusautony.com
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27721 State Route 283
Calcium, NY 13616
315.773.3400 ph
315.773.5010 fx
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Monday - Friday
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We've been with Service Plus from the beginning and have always been taken care of above and beyond expectation.
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